SUPPORT
Send us a message.
Tell us what happened, or ask a question about STOP SLOP. We’ll reply to your email.
Need setup help? Read the OpenRouter key guide, feature guide or monthly allowance explanation.
A few things you can try
A post should stay visible
Choose Show on a collapsed post, or Restore hidden posts in the popup. Move the slider to Mark to keep flagged posts visible. For a community match, choose “Show content”. Open its evidence controls and select “Always show this text” for a personal exception. On X, choose “Always show @handle” to allowlist the account.
For an incorrect community rule, inspect its publisher and evidence. Export a correction proposal through the extension and choose where to share it. Community publishers manage their own lists.
Automatic checks or tags do not appear
Reload the extension in chrome://extensions, then refresh the feed tab. In Settings, check that scanning is on. Article websites start with local checks; enable cloud for that website under Article websites if you want a model review. New posts get checked as you scroll. Cloud checks can pause when the shared allowance runs out or a provider becomes unavailable; local checks continue. Unknown results stay visible without a tag in Mark mode. Open a post’s Review control in Review mode for more detail.
Advanced manual review is unavailable
Add your key in OpenRouter settings and check your account balance and the extension’s session allowance. Text review needs at least 80 English words. On X, you can preview recent loaded posts from a profile for more context.
The extension stops on quota or rate-limit errors. Check your OpenRouter account before resetting the review count. Some providers may not support the privacy and price limits required for a review.
Remove data or ask a privacy question
Clear your key, list imports and exceptions in extension settings. Uninstalling removes the extension’s storage from that browser profile. To request deletion of your support correspondence, send your request through this form or email us.
Read the privacy policy for local storage, third-party reviews and research exports.